Complete restaurant OS — tables, kitchen, QR ordering, kiosk, and franchise tools from cafe to chain.
| Feature | Basic | Medium | Advanced |
|---|---|---|---|
Menu Categories | |||
Menu Items | |||
Item Availability | |||
Table Setup | |||
Table Status | |||
QR Code per Table | |||
Manual Order Taking | |||
Order Management | |||
Bill Generation | |||
Payment & Print Bill | |||
Basic Reports & Dashboard | |||
Kitchen Display System (KDS) | Upgrade to Medium | ||
KOT Printing | Upgrade to Medium | ||
Course Sequencing | Upgrade to Medium | ||
Waiter App (Mobile PWA) | Upgrade to Medium | ||
Customer QR Ordering | Upgrade to Medium | ||
Token Queue Display | Upgrade to Medium | ||
Reservation System | Upgrade to Medium | ||
Staff & Captain Apps | Upgrade to Medium | ||
Promotions & Buffet | Upgrade to Medium | ||
Self-Order Kiosk | Upgrade to Large | Upgrade to Large | |
Recipe & Costing | Upgrade to Large | Upgrade to Large | |
Cloud Kitchen (Multi-Brand) | Upgrade to Large | Upgrade to Large | |
Aggregator Sync | Upgrade to Large | Upgrade to Large | |
Advanced Analytics | Upgrade to Large | Upgrade to Large | |
Franchise Management | Upgrade to Large | Upgrade to Large | |
Banquet & Events | Upgrade to Large | Upgrade to Large | |
AI Features | Upgrade to Large | Upgrade to Large | |
Offline Mode & Permissions | Upgrade to Large | Upgrade to Large |
Why upgrade from Small to Medium?
Customers waiting too long? Medium's Kitchen Display System shows orders to chefs in real-time. Reduce wait time by 40%.
Why upgrade from Medium to Large?
Want customers to order themselves? Large's self-order kiosk reduces staff dependency by 60% and increases average order value by 25%.
Do I need special hardware?
Basic tablet for KDS, any printer for billing. Kiosk needs touchscreen.
Does QR ordering need internet?
Customer's phone needs internet. Your system works offline (Large tier).
Can I use my existing Swiggy account?
Yes! Connect existing accounts. Your menu syncs automatically.
How many tables can I add?
Unlimited tables on all tiers.
Does it work for delivery orders?
Yes! Delivery orders tracked separately. Integration with delivery apps (Large).
Can I have multiple menus?
Yes! Breakfast/lunch/dinner menus. Time-based auto-switching.
What about GST on food?
Auto-calculated: 5%/12%/18% based on restaurant type.
Can staff use their own phones?
Yes! Waiter app works on any smartphone. No app download needed (PWA).
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